Knowledge Management is a bit like Travel Insurance – You only wish you had it when it is too late. (O’Neill A) Most people understand what Knowledge Management is and what its benefits are. Very few people, however, understand the liaison between Effective Knowledge Management Practices and High Performance. This relationship can be compared to …
Daily, your organization is increasingly building valuable knowledge and experience. But how well are you capturing, documenting and sharing it? As your information and knowledge capitals grows, so does the importance of developing a knowledge management strategy. The first step as you begin to execute your strategy is to take inventory of how knowledge is used and stored. A knowledge audit is an incredibly valuable exercise for a number of reasons. In this article, I’m sharing my experiences of conducting this assignment with companies from Africa